Inspiration Zone — Service update

Filter by tag: Art and Craft, Autumn, Catalogues, Christmas, Easter, EYFS, Festivals, Festive, Halloween, How-to Guides, Learning from home, Loose Parts, Meet the team, News, Outdoor, Product highlights, Resources, Service update, Smartbuy, Sport, Spring,

Service update - annual stock take

Between Thursday 7 April and Tuesday 12 April we will be conducting our annual stock take. Any orders for stock items placed on or after Thursday 7 April will not be processed until the stock take is complete, which we expect to be during the afternoon of Tuesday 12 April. We will also be unable to accept Next Day Delivery orders until Tuesday 19 April. Orders for direct delivery items (item codes starting with A, N or X) will not be affected. We are very sorry for any inconvenience caused. Thank you for your understanding.

Read more →

Service update: Technical issues affecting delivery options and timescales

FedEx Express are experiencing network issues which is affecting their domestic services. This may result in a slight delay with your delivery. Also as a result of this we are unfortunately currently unable to offer next day delivery on any orders. This may also result in a delay to any new or existing orders you have placed with us. For shipments that are already in FedEx's network, FedEx have plans in place to get these delivered as quickly as possible. For all other orders already placed, our contingency plans are already in place to reduce the effect this has to...

Read more →

Brexit information for customers in Northern Ireland

As you may be aware, from 1 January 2021 customs declarations are required for goods sent from mainland UK to Northern Ireland. We are working to prepare the additional paperwork required but for now we are currently unable to accept any orders from customers in Northern Ireland. We are hoping to be able to offer our services to you again very soon. Please check back soon for further updates.

Read more →

Important information - Easter stock take

From Mon 6 - Thu 9 April we will be conducting our Easter stock take. Any orders placed after 4pm on Thu 2 April will not be available for delivery until after the Easter Bank Holiday.

Read more →